Merah88 takes your privacy seriously. This document sets out in detail how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Welcome to the Privacy Policy page merah88. This document is intended to ensure that you, as a user of our platform, fully understand how your personal data is handled. For merah88, privacy is not merely a legal obligation — it is a core value we uphold in every aspect of our operations.
This Privacy Policy applies to all personal information collected by merah88 through our website at merah88.bet, mobile app, email communications, customer support, and any other service channels we offer to users in Malaysia.
This document has been prepared in accordance with the requirements of the Personal Data Protection Act 2010 (PDPA) Malaysia. By using the merah88 platform, you give your informed consent to the collection and processing of your personal data as described in this Privacy Policy.
Important Note: This Privacy Policy should be read together with the merah88 Terms & Conditions. In the event of any conflict between the two documents on matters of privacy, this Privacy Policy shall prevail.
Merah88 collects various categories of personal data depending on the nature of your interactions with our platform. Below is a detailed breakdown of the data we collect:
Merah88 does not collect sensitive data such as health information, biometric data, or criminal records unless required by law or for legitimate identity verification purposes in line with anti-money laundering (AML) compliance requirements.
Every piece of data we collect has a clear and legitimate purpose. merah88 uses your personal data for the following:
Your Choices: For direct marketing and promotional communications, you may opt out at any time via the unsubscribe link in any email or by contacting the merah88 support team.
Merah88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, we may share your data with the following parties in limited and controlled circumstances:
merah88 Guarantee: All third parties with whom we share data are required to uphold data protection standards equivalent to or higher than those of merah88. They may only use your data for purposes we have specified — not for their own marketing.
Merah88 continually invests in the most up-to-date cybersecurity infrastructure to ensure your personal data remains protected at all times. The technical security measures we have implemented include:
In the event of any security incident involving your personal data, merah88 is committed to notifying you within 72 hours once the incident has been confirmed, in line with industry best practices for data protection.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by merah88:
You have the right to request a copy of the personal data we hold about you. merah88 will process your request within 21 business days.
You may request correction of any inaccurate or incomplete data. Profile updates can be made directly in your merah88 account settings.
You may request the deletion of your personal data when it is no longer required, subject to merah88's legal record-retention obligations.
You may request merah88 to stop processing your data for direct marketing purposes at any time, without providing any reason.
You may request a copy of your personal data in a machine-readable format for transfer to another service provider of your choice.
Where data processing is based on your consent, you may withdraw that consent at any time — though doing so may affect your ability to use certain services.
To exercise any of the rights above, please contact the merah88 Data Protection Officer by email at privacy@merah88.bet or via our Live Chat support. All requests will be processed within the timeframe stipulated by PDPA 2010.
The merah88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the merah88 platform. A full cookie management guide is available in our FAQ section.
Merah88 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by Malaysian law. The following are general data retention guidelines:
Once the required retention period has lapsed, merah88 will securely delete or anonymise your data using industry-recognised methods.
In the course of its operations, merah88 may need to store or process your data outside Malaysia in certain circumstances, particularly in relation to the cloud technology infrastructure and international service providers we use.
Whenever your data is transferred outside Malaysia, merah88 ensures adequate protection through one of the following mechanisms:
You may request further information about the safeguards we apply to cross-border data transfers by contacting our Data Protection Officer at privacy@merah88.bet.
Merah88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data protection practices, legal requirements, or the services we offer. The "Updated" date at the top of this document will always reflect the latest version.
For material and significant amendments, merah88 will:
Your continued use of the merah88 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
Merah88 has appointed a Data Protection Officer (DPO) responsible for overseeing our compliance with the PDPA 2010 and ensuring your privacy rights are fully respected.
If you have any questions or concerns, or wish to exercise any of your privacy rights, please contact us through the following channels:
You also have the right to lodge a complaint with Department of Personal Data Protection (PDPD) Malaysia if you believe that merah88 has violated your privacy rights under PDPA 2010 after the matter could not be resolved internally.
Privacy is more than legal compliance — it is the foundation of trust between merah88 and you
Merah88 is fully compliant with Malaysia's Personal Data Protection Act 2010. We conduct annual compliance audits to ensure our practices remain aligned with the latest legal requirements.
Merah88 servers are protected by multi-layered firewalls, intrusion detection systems (IDS), and military-grade data encryption — making your data more secure than that held by most conventional financial institutions.
Not all merah88 staff have access to your data. The principle of least privilege is strictly enforced — only those who genuinely require access to perform their duties are granted permission.
In the event of any security incident involving your data, merah88 is committed to notifying you and the relevant authorities within 72 hours — well ahead of industry standards.
Merah88 has never sold, and will never sell, your personal data to advertisers or third-party marketing companies. Your data belongs to you — we use it solely to provide the services you request.
All merah88 staff undergo comprehensive and regular data protection training. At merah88, a culture of privacy is not merely a written policy — it is a value lived by every member of our team.
With enterprise-grade security systems and full PDPA 2010 compliance, you can bet with peace of mind at merah88, knowing your privacy and data security are always our top priority.
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